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Terms of Service

Last updated: 28 March 2026

1. Subject and acceptance

These Terms of Service (hereinafter "Terms") govern access to and use of the Verace platform, available at verace.io, provided by Verace S.r.l.

By using the service you fully accept these Terms. If you do not accept them, you may not use the platform.

2. Description of the service

Verace is a B2B SaaS platform that allows Italian food producers to:

  • Register and manage product pages with information on supply chain, ingredients, nutrition and packaging
  • Generate QR codes to apply to packaging
  • Publish public pages accessible to consumers via QR scan
  • Monitor scan and view statistics

3. Registration and account

To use the service you must create an account providing truthful and up-to-date information. You are responsible for the confidentiality of your access credentials and for all activities carried out through your account. You must notify us immediately of any unauthorized use by writing to supporto@verace.io.

4. Plans and payments

Verace offers the following monthly subscription plans:

PlanPriceProductsScans/month
Seed€29/month51,000
Grow€89/month205,000
Brand€199/month5020,000
Pro€499/monthUnlimitedUnlimited

Payments are processed by Stripe. The subscription renews automatically every month. You can cancel at any time from the billing portal; access remains active until the end of the period already paid for.

5. User-uploaded content

You are solely responsible for the content (text, images, video) you upload to the platform. You declare that you hold the necessary rights and that the content does not violate applicable laws, third-party rights, nor contain offensive, illegal or misleading material.

Verace reserves the right to remove content that violates these Terms or that is deemed inappropriate following automatic or manual moderation, without obligation of prior notice.

6. Intellectual property

The software, design, logos and content of Verace are the exclusive property of Verace S.r.l. and protected by copyright law. Reproduction, copying or distribution without explicit written authorization is not permitted.

You grant Verace a non-exclusive, free, worldwide license to display your content as part of the provision of the service (e.g. public consumer pages accessible via QR).

7. Limitation of liability

Verace does not guarantee the uninterrupted availability of the service and is not liable for data loss, lost profits or indirect damages arising from the use or inability to use the platform. Verace's maximum liability towards you is limited to the amount paid in the last 3 months of subscription.

8. Suspension and account closure

We reserve the right to suspend or close accounts that violate these Terms, with prior notice by email except in cases of serious violations requiring immediate action. You can request the closure of your account at any time by writing to supporto@verace.io.

9. Applicable law and jurisdiction

These Terms are governed by Italian law. For any dispute, the Court of Milan has exclusive jurisdiction, save for any different legal provision for consumers.

10. Changes to the terms

We reserve the right to modify these Terms with at least 30 days' notice by email. Changes do not apply retroactively to subscription periods already in progress.

Terms of Service — Verace — Verace